1. Introduction

Welcome to Foot Care Nepal, a brand by Quality Shoes Industries Pvt. Ltd. By using our website, purchasing our products, or availing of our services, you agree to abide by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Products & Services

• Foot Care Nepal specializes in ladies’ footwear, including heels, sandals, flats, and custom-made designs.
• We offer wholesale and retail sales, footwear customization, repair services, and exclusive collections for events.
• Prices, product availability, and designs are subject to change without prior notice.

3. Ordering & Payments

• Orders can be placed through our physical store, phone, or email.
• We accept payments via cash, mobile banking, digital wallets, and bank transfers.
• Orders are processed only after full payment confirmation.
• In case of incorrect pricing due to a system error, Foot Care Nepal reserves the right to cancel or modify the order before processing.

4. Shipping & Delivery

• We offer shipping services within Nepal. Delivery charges vary based on location.
• Estimated delivery time will be communicated at the time of order confirmation.
• We are not responsible for delays caused by third-party delivery partners or unforeseen circumstances.

5. Returns & Exchanges

• Customers can request a return or exchange within 7 days of purchase (refer to the Return/Exchange Policy below).
• Custom-made footwear cannot be returned or exchanged unless there is a manufacturing defect.
• Returned items must be in their original, unused condition with the packaging intact.

6. Intellectual Property

• All images, logos, and content on our website and marketing materials are the intellectual property of Quality Shoes Industries Pvt. Ltd.
• Any unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

7. Warranty & Liability

• Our footwear undergoes strict quality control, but normal wear and tear are not covered under warranty.
• Foot Care Nepal is not responsible for any discomfort, injury, or damage resulting from the misuse of our products.
• We strive to provide accurate product descriptions, but slight variations in color, design, or fit may occur.

8. Privacy & Security

• We collect customer information to process orders, improve our services, and send promotional updates.
• We do not share or sell personal information to third parties.

9. Termination of Services

• Foot Care Nepal reserves the right to refuse service, cancel orders, or terminate accounts if we suspect fraud, abuse, or violation of our policies.

10. Changes to Terms & Conditions

• We may update these terms periodically. Any changes will be communicated through our official website or store.

11. Contact Information

For any inquiries regarding these Terms & Conditions, please contact us:

📍 Location: Chandragiri-3, Thankot
📞 Phone: 9841705392
✉️ Email: info@footcarenepal.com